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Questions, answered

Which airport should I fly into?

Fly into Juan Santamaría International Airport (SJO) near San José, in Alajuela. Published visitor guides put Laguna del Hule about 2 hours by road from San José via Vara Blanca (source). Travel time to the property: about 2 hours.

We pick up from SJO only. If you fly into Liberia (LIR) or another airport, please arrange your own transfer to the house.

Are airport transfers included?

Yes, from Juan Santamaría International Airport (SJO): we pick you up on arrival and take you back for your flight home. We pick up from SJO only; guests arriving via Liberia (LIR) or another airport arrange their own transfer.

Mountain roads in this region can be foggy and wet, so we recommend daytime arrivals where possible.

What are check-in and check-out times?

Check-in is from 3 PM and check-out is by 11 AM. Early arrival or late checkout is available on request, and free when the house is open the night before or after your stay.

How much does a stay cost?

From $595 per night for up to 4 guests. The rate covers breakfast, dinner, three signature tours (park entry included), daily cleaning, daily laundry service and transportation. Each additional guest is $95 per night, up to 10 guests. Children count toward the guest limits; children under 3 don't count. Prices are in USD, and 13% IVA (Costa Rica sales tax) is added at checkout.

Example: 4 nights for 4 guests = 4 × $595 = $2,380, plus 13% IVA ($309.40) = $2,689.40 USD.

Payment: 50% at booking, balance due 60 days before arrival (full payment when booking within 60 days). Refundable $500 damage deposit: a card hold the day before arrival, released within 7 days after checkout if there's no damage.

Is there a minimum stay?

Yes, the minimum stay is 4 nights. Three-night stays are also available at $695 per night for up to 4 guests (+$95 per extra guest per night) and include your choice of two signature tours.

Do you offer a weekly rate?

Yes. Every seventh night is on us, extra-guest charges included. Stay 7 nights and get 1 free; stay 14 nights and get 2 free.

How do payments work?

We take 50% when you book, and the balance is due 60 days before arrival. If you book within 60 days of arrival, the full amount is due at booking. Prices are in USD, with 13% IVA added at checkout.

We also place a refundable $500 damage deposit as a hold on your card the day before arrival, and release it within 7 days after checkout if there's no damage.

Can you accommodate dietary needs?

Yes. Meals are cooked in the house by Marisol, our in-house cook. Dietary needs and restrictions are accommodated on request, and all food is sourced from local farmers and shops. Please share allergies and preferences when you book.

What is included?

Breakfast every morning, dinner every evening, the three signature tours with park entry (your choice of two on three-night stays), daily housekeeping and transportation to and from your tours. Airport pickup and return at SJO are included. Meals are cooked in the house by Marisol, our in-house cook; breakfast is traditional Costa Rican and includes Costa Rican coffee, a fresh local juice and water. Dietary needs and restrictions are accommodated on request, and all food is sourced from local farmers and shops.

Casa Bosque Alegre has 4 bedrooms and 3 bathrooms and sleeps up to 10 guests, with a pool, a soccer court, a basketball hoop and air conditioning. The house has a fully equipped kitchen (stove, coffee maker, microwave and all kitchen utensils), a kamado-style ceramic grill, a gas grill, an outdoor pizza oven and private trails on the property.

Daily laundry service included: leave your laundry in the home's laundry room in the morning, and it's washed, dried, and folded by the time you're back from your day's tour.

What is not included?

Breakfast includes Costa Rican coffee, a fresh local juice and water. Alcohol and other drinks are not included, and spa services are not offered. Add-on experiences beyond the signature tours are booked separately, and 13% IVA is added at checkout.

What are the three signature tours?

Every stay of four nights or more includes three tours: the Laguna del Hule Crater Kayak & Discovery Hike, a Dinosaurs & Hot Springs day (Dino Land in Bajos del Toro and Termales del Bosque in Ciudad Quesada), and La Paz Waterfall Gardens in Vara Blanca. Transportation and park entry are included, and we schedule them around the weather.

Three-night stays include your choice of two signature tours. If weather or park conditions cancel a tour, we'll reschedule it during your stay or offer a similar experience. Most tours are shared with other travelers; private tours are available on request. Signature tours are for ages 4 and up.

Add-on experiences (Sarapiquí rafting, a chocolate tour, Catarata del Toro & Blue Falls, Boca Tapada birding, a horseback ride right at the house) can be booked at extra cost on request.

When is the best time to visit?

December to April (dry season) usually brings the best trail conditions and clearest views. May to November is the green season: lusher, quieter and rainier, and trails such as Laguna del Hule can get very muddy (source).

What should I pack?

Waterproof hiking shoes, a rain jacket, insect repellent, sunscreen, swimwear (for the Pozas Celestes pools and the hot springs) and binoculars for wildlife. Evenings at higher elevations can be cool. The house has a fully equipped kitchen (stove, coffee maker, microwave and all kitchen utensils), a kamado-style ceramic grill, a gas grill, an outdoor pizza oven and private trails on the property.

Are children welcome?

Yes. Children count toward the 4-guest and 10-guest limits; children under 3 don't count toward guest limits.

The signature tours are for ages 4 and up. Some add-on experiences set their own age limits: Class II–III rafting from about 8–9 years, Class III–IV rafting from 12.

What is your cancellation policy?

Cancel 60 or more days before arrival for a full refund. Between 30 and 59 days, we refund 50% of the total. Within 30 days, payments are non-refundable unless we re-book your dates. You can change your dates once, free, if you ask at least 30 days before arrival (subject to availability, within 12 months). If weather or park conditions cancel a signature tour, we'll reschedule it during your stay or offer a similar experience. If an official closure or natural event prevents your trip, we'll move your dates or give you a credit valid for 12 months. We recommend travel insurance.

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